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LEAP CRM

Featuring Nadia Malik, Clinical Pharmacist with special interest in Diabetes and Education, at Queen’s Park Medical Centre and Surab Sayfi, Lead Specialist Pharmacist in Diabetes and Endocrinology at London North West University Health Care NHS Trust.

An overview of practical approaches to developing CRM business cases, with insights to support local service improvement.

Related resources

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CRM Business Case Guidance

CRM Business Case Guidance

Key Learnings and practical guidance to help you progress your own service development plans.

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Abbreviations

CRM: cardio-renal-metabolic.

SC-GB-03704 | April 2026

Medical information
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SC-GB-03204 | October 2025